Acer Aspire E5 576G Laptop - screen black, powers on for brief moments

gir_hodor
gir_hodor Member Posts: 2 New User
edited August 2023 in 2019 Archives
Hello, all.

My laptop powers on in one of two ways during each boot attempt: either the keyboard backlight and blue power icon will only flash for half a second; or the keyboard and blue icon will remain on for 10 seconds, with the fan only remaining on very briefly.
In each instance the screen always remains black.

This machine only had a one-year warranty, and it is now several months older than that. I called Acer support regardless, and after a couple basic button presses which yielded nothing, they suggested that I just send it in for repairs. But that was too expensive for me.

I have since tried the following suggestions from similar problems that I came across on the internet:

  1. Reset the battery using the pinhole on the bottom of case.
  2. removed battery and ac adapter, held down power button for 2 minutes.
  3. removed RAM stick and tried a different slot. After failed attempt I re-inserted back to the original slot to make another attempt.
  4. Tried a different stick of RAM in both positions

Are there any other options I could attempt on my own? And, if a local tech were to take a look at my machine, what sorts of options are even left for them to do? It seems like it might be an issue with the motherboard, in which case, can a technician fix my motherboard, or would it only be worth buying a new one (if I can find one).

I appreciate any and all help that may come my way. Thank you.

Answers

  • Appleteck5097
    Appleteck5097 Member Posts: 18 Troubleshooter
    Seem like liqvid inside your mashin if you can try to clean mother board . Look help for google if nothing work send your laptop me I will fix it under 50 usd
  • gir_hodor
    gir_hodor Member Posts: 2 New User
    Appleteck5097 said:
    Seem like liqvid inside your mashin if you can try to clean mother board . Look help for google if nothing work send your laptop me I will fix it under 50 usd
    Nothing spilled on my computer. After opening up the case I didn't notice any such damage either. This all started while I had it chromecasting Netflix. I wasn't even sitting next to it and the screen suddenly went black. It was acting unresponsive to normal keyboard commands so I hard shut it down holding down the power button. It seems like a hardware failure that wasn't brought on by any external influence.

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