How long for system recovery? AN515-53-52FA

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altidude3
altidude3 Member Posts: 17 Troubleshooter
edited November 2023 in 2019 Archives
We had to purchase the USB system recovery drive from Acer. My son's AN515-53-52FA was giving a lot of problems.

The first part of the recovery went pretty quickly. We are currently about 1 hour 15 minutes into the 2nd part and it's still at 0%. If I listen very closely I can hear the HDD at times (an HDD activity light would have been nice, Acer). My question is how long does it take to complete a system restore using the Acer recovery drive?

TIA

Answers

  • Commodore_1995#
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    Sobre su pregunta, le sugiero que espere un poco. Ahora, ¿por qué compraste erecovery de Acer? ¿Formateaste el hd? Ha intentado presionar alt + f10 antes del logotipo de Acer.
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  • altidude3
    altidude3 Member Posts: 17 Troubleshooter
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    Yeah, we tried ALT-F10 and it didn't work. We don't have a recovery media (lost in our move or never had it, I don't know which). We purchased the media from Acer as a last option. We are trying to get the system back to as-new status then my son will be a little more careful about the games and apps he's installing. I'll give it more time.
  • Commodore_1995#
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    During installation, were you asked to connect a second disk or something?
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  • altidude3
    altidude3 Member Posts: 17 Troubleshooter
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    No, the app didn't ask to connect a 2nd disk. The app just asked me to press on the continue or ok button, whichever it was then started the next step. I'm at 3+ hours now and still at 0%
  • Commodore_1995#
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    I believe there is something wrong. Can you upload a screenshot?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • altidude3
    altidude3 Member Posts: 17 Troubleshooter
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    It finally seems to be moving along. It's at 60% at just over 5 hours into the process. It made a big jump while I was away doing something else. If it stalls out I'll get a screenshot and post but I'm going to just let it run.

    Thanks for your help, egydiocoelho!
  • Commodore_1995#
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    altidude3 said:
    It finally seems to be moving along. It's at 60% at just over 5 hours into the process. It made a big jump while I was away doing something else. If it stalls out I'll get a screenshot and post but I'm going to just let it run.

    Thanks for your help, egydiocoelho!
    I think the hard drive or ssd should be checked for errors or something. Let the process be completed.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • altidude3
    altidude3 Member Posts: 17 Troubleshooter
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    The system is finally reinstalled but there is a problem with the HDD per SMART. The laptop is just running terribly slow overall. I guess I'll be looking to replace the spinner with an SSD. Wish me luck.
  • Commodore_1995#
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    Is the disk 100% in the task manager?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • altidude3
    altidude3 Member Posts: 17 Troubleshooter
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    Yes, disk is 100% all the time. It took about 20 hours for the system to reinstall. Boot up still takes about 10 minutes with black screens in between. Every click takes forever to do anything once it finally does boot up. I've verified SMART status as a predicted failure three different ways so I'm pretty sure the drive is the problem here (bad sectors pending reallocation). I've seen drives fail in the past with the same SMART reported error so the SSD is worth a shot. My son has been asking for one anyway.
  • Commodore_1995#
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    Check the health of hdd with crystaldiskinfo.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • altidude3
    altidude3 Member Posts: 17 Troubleshooter
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    Yeah, crystaldiskinfo was the one that actually told me the error. Intel and the system command line just told me the drive was going to fail. crystaldiskinfo says "BAD".
  • Commodore_1995#
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    Have you tried disconnecting or reconnecting the hdd? It may just be a bad connection to the motherboard.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • altidude3
    altidude3 Member Posts: 17 Troubleshooter
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    I didn't try disconnecting and reconnecting the connector on the failing drive. That's a good thought, though!

    The SSD installation is completed. Total time was just about 2 hours to final Windows setup. My son is already using it and he's pretty happy with the performance with the SSD installed.
  • Commodore_1995#
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    Yes, ssd has a much higher read and write rate than ssd.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)