Adaptive (auto) brightness + sound cracking problem. Aspire A515 51G 53PE

TheHass
TheHass Member Posts: 3 New User
edited August 2023 in 2019 Archives
Hello!
I have a two problems with my Acer Aspire A515 51G 53PE (SNID:**************) Windows 10 64 bit, every drivers up to date. Every acer spam-applications are unistalled.

1. Adaptative brightness.
After I unplug my charger the auto brighntess is turning itself on.
What I try so far: change windows 10 setting and turn off night mode.
change windows 10 register ProcAmpBrightness in HKEY_LOCAL_MACHINE\SOFTWARE\Intel\Display\igfxcui\profiles\Media\Brighten Movie to "0" as well Darken
Turn off intel power saving settings off for every plan (max/balanced/mix) -this seems to kinda solve problem. When I turn it on and off again everything works until I unplug my charger again.

I beliefe an option in the Power Option should be turned off as in this screen: but I do not have this option and I can't find way to unlock it in my power option settings. I was trying to change register HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\7516b95f-f776-4464-8c53-06167f40cc99\FBD9AA66-9553-4097-BA44-ED6E9D65EAB8 but to be honest I don't know what value should I change?
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2. Sound cracking (farting?) When I turn on and off some videos (or browse pages like 9gag with a lot of ready-to-play gifs) the sound is cracking (speakers or headphones - problem occures in both).
I'm using firefox 68 (now 69). Solving sound problems works for few minutes or days, no rule here. The problem is gone for a while after I: turn on windows problem solver (just turn on!), open  speakers properties (here as well sometimes all I need is to open this menu). Mostly I am changing the sound from 24bit 48000Hz to 24bit 44100Hz but this optnion is changing right away to the 48kHz. Sometimes turning Windows Sonic on and off helps. I did try to reinstall drivers and uninstall/install them.

I got this problem with default settings as well with the every sound improvement unticked. Exclusive mode (first option in advanced settings) for applications and system acceleration are turned off as well.

I got this problems from beginning, but now they are driving me mad. Is this windows fault or is just acer a piece of...?



[Post edited to remove inappropriate or personal content -Acer-Harvey]

Answers

  • 1) about auto brightness: go to acer quick access program and disable auto brightness;
    2) About the audio: Have you tried to update the notebook drivers?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • TheHass
    TheHass Member Posts: 3 New User
    1) about auto brightness: go to acer quick access program and disable auto brightness;
    2) About the audio: Have you tried to update the notebook drivers?
    Hi, I do not have acer quick access installed. All my drivers are up to date.
  • install the acer quick acess and after disable the auto brightness! for upgrade driver, download the driverbooster program or go website intel www.intel.com 
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TheHass
    TheHass Member Posts: 3 New User
    install the acer quick acess and after disable the auto brightness! for upgrade driver, download the driverbooster program or go website intel www.intel.com 
    I cant find AQA link on the acer site, there is only windows 8 version. Where can I get it?

    Again - my drivers are up to date according to the Windows 10 update and intel site (and nvidia, and steam).
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)