Aspire A114-32-P2M9

MrsKKT
MrsKKT Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hi, we bought this new laptop today for my daughter, for school. I am going through the initial setup and I get stuck at a white page in the services tab. I am at a loss. I clicked “do this later” when it wanted me to link a device and went to the white page. I can’t seem to bypass this to go to make the computer usable. Please help!

Answers

  • JackE
    JackE ACE Posts: 44,856 Trailblazer
    Press and hold the power button till the machine completely shuts off. 5-10 seconds. Then turn the machine back on and ***IMMEDIATELY*** press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below. Follow directions for an 'erase-everything' factory reset. If this doesn't work, quickly return the machine to the vendor as defective for a refund or exchange before the vendor's returns policy period expires. Jack E/NJ


    Jack E/NJ