Acer Aspire E5-573T-59RC - Blinking blue light has me at the end of my rope.

StaroftheBazaar
StaroftheBazaar Member Posts: 2 New User
edited August 2023 in 2019 Archives
First, the type of laptop. Before this issue, I always thought I had an Aspire e15. The sticker on it, which I still have, says that as well as E5-573T-59RC. But when I run the serial number/SSID, Acer seems to think this laptop is actually an e5. According to the records, this laptop is from the very end of 2015.

Second, the issue at hand, and when it came to be. Sunday night, I hurriedly scooped up my laptop, as well as the cooling fan system I keep under it. Not really thinking anything of it, I gently tossed the pair onto my bedsheets. They clattered a little, but I didn't think much of it at the moment. Now, I hate myself for that very moment. Because since then, there has been a blue, blinking light that just won't quit. It looks like the screen wants to turn on, but then it doesn't. 

Third, what I've tried. I made sure nothing was loose. I used the paperclip hole that has the battery reset. I have tried holding the power for 30/60 seconds. I think I tapped every key on my laptop in sheer desperation for it to work.

I can't help but think the motherboard has died, but I haven't had any beeping of doom. Just the brief whirring of a laptop that just. Won't. Start.

Someone please help me. I'm desperate here, and so stressed out that *I've* been shut down.

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @StaroftheBazaar
    Hi, sorry to hear it. Kindly check if you are able to go to the BIOS, if you are able to go into the BIOS screen, try to to do the BIOS defaults by following the below steps.

    RESET BIOS
    ***********    
    1.Turn off the unit. When the unit is off completely, press the power to turn on the unit.
    2.Immediately keep on tapping the F2 to enter the BIOS.                               
    3.In the BIOS, press F9 to reset the BIOS to setup defaults.
    4.At the confirmation screen, press Enter for Yes to load the default configuration.
    5. Press F10 to save your changes, and restart the system. Select Yes and press ENTER to confirm.

                             If you are unable to go into the BIOS, and if you feel that the unit is under warranty, kindly check the link below and choose the location and contact the support.
    http://www.acer.com/worldwide/support/

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • StaroftheBazaar
    StaroftheBazaar Member Posts: 2 New User
    Thank you, but I couldn't get the BIOS open. I'm guessing that means the motherboard is as good as gone.