My Acer Predator Helios 300 temps are high

thelegend278
thelegend278 Member Posts: 7

Tinkerer

edited November 2023 in 2019 Archives
so i bought the Predator helios 300 2019 3 weeks ago and i noticed while gaming the Cpu temps reached 92 with fans on max.
is that normal? or is it something else?
specs: I7 9750U + GTX 1660Ti

Best Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    thelegend278,

    Ru using any cooling pad? Try it. Also 92 is not so high. its normal. 

    Accept if its Helpful.   B)
  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    Answer ✓
    @thelegend278
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.
    So dont worry its normal.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    thelegend278,

    Ru using any cooling pad? Try it. Also 92 is not so high. its normal. 

    Accept if its Helpful.   B)
  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    Answer ✓
    @thelegend278
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.
    So dont worry its normal.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • thelegend278
    thelegend278 Member Posts: 7

    Tinkerer

    Jack22 said:
    @thelegend278
    Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.
    So dont worry its normal.

    Click on 'Yes' if the comment answers your question!
    thx! i no longer concerned
  • Order_66
    Order_66 Member Posts: 6

    Tinkerer

    I bought a cheap cooling pad then I removed the component doors for memory and the second drive so that some air blows directly into the laptop, it will still hit 90c on some really taxing games like Battlefield 5 but most other games I'll see around 65c to 80c.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2019
    thelegend278 Order_66 you shouldnt have any thermal issues with the new H300 2019 1660ti they come pre undervolted on stock that is really weird they shouldnt get high temps at all neither touching the throttling limits if they are getting high temps send them back for a proper repaste because that would probably be the issue


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • thelegend278
    thelegend278 Member Posts: 7

    Tinkerer

    xapim said:
    thelegend278 Order_66 you shouldnt have any thermal issues with the new H300 2019 1660ti they come pre undervolted on stock that is really weird they shouldnt get high temps at all neither touching the throttling limits if they are getting high temps send them back for a proper repaste because that would probably be the issue
    It only spikes up to 90 and drops back down to 80-85 when playing really demanding games like Gta modded 
  • thelegend278
    thelegend278 Member Posts: 7

    Tinkerer

    christy1 said:
    thelegend278,

    Ru using any cooling pad? Try it. Also 92 is not so high. its normal. 

    Im not using one yet is it worth buying one?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    christy1 said:
    thelegend278,

    Ru using any cooling pad? Try it. Also 92 is not so high. its normal. 

    Im not using one yet is it worth buying one?


    Yes it worked for me. :)
    Accept if its Helpful.   B)