My gateway cant factory reset and cant connect to the internet please help. gateway DX4200-09

Otto123
Otto123 Member Posts: 2 New User
edited March 1 in 2019 Archives
My gateway DX4200-09 cant factory reset and I have tried everything. Also it can't connect to my WiFi.

Best Answer

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Hi @Otto123,

    Did you try to do a reset with Alt + F10. What is the current OS version your using. 
    Accept if its Helpful.   B)

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Hi @Otto123,

    Did you try to do a reset with Alt + F10. What is the current OS version your using. 
    Accept if its Helpful.   B)
  • Otto123
    Otto123 Member Posts: 2 New User
    It runs on windows vista. When I try alt +f10 it says the wizard is already running, I even tried the command prompt but nothing works.

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    @Otto123,

    Try altgr + f10 during the startup of the windows as soon as you turn on the unit. If its the internal reset is not working then we have to install the OS through the external device. Its better you can install windows 7 with a disk. 
    Accept if its Helpful.   B)