Acer Swift 1 - stuck on Acer logo on boot. Unable to enter bios or windows repair (F2 or Alt+F10)

dsavillian
dsavillian Member Posts: 1 New User
edited November 2023 in 2019 Archives
I have an Acer Swift 1 that seems to have bricked after a windows update.  

On restart, the laptop gets stuck at the Acer logo.  F2/Alt+f10 do nothing. The only thing I can do is hold the power button to shut the laptop off. 

I have a Win10 recovery USB but unfortunately I still can't get past the Acer screen with the USB inserted (I've tried all USB ports)

I've tried the reset battery button on the bottom of the laptop, following the instructions detailed in other threads.  Reset the battery, waited 20+ minutes, came back, same issue. 

Anyone have any other suggestions?  I'm at a loss.  


Thanks!

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    dsavillian,

    Am sorry for your situation. You have tried all the TS and still if nothing works then it can be hardware issue. you have to check with the local tech or the acer support. Is the unit under the warranty.? 
    Accept if its Helpful.   B)