I NEED HELP PLEASE helios 300

Theone0511
Theone0511 Member Posts: 1 New User
edited November 2023 in 2019 Archives
hello i buy a laptop acer predator helios 300 and i have a big problem. my microphone from the headset dosen`t work at all. i have update install desintall the audio graphic and search on youtube on google i cannot find anything how i must to do. my headset its working and the microphone same i tested in another leptop. i have the cable adaptor for the headset same. really i think is not so good this leptop. please anyone know the problem ? 

Comments

  • What is the exact model of notebook and the headset?
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  • Mandupizza
    Mandupizza Member Posts: 4 New User
    1. Open sound setting (right mouse click sound icon on right bottom side)
    2. Sound -> Input -> Device properties
    3. Additional device properties
    4. You will open 'Microphone Array properties'  -> Listen -> Click and Mark 'Listen to this device'
    And then You can see Master volume bar(Sound-output) changes when you speaks but no change 'Test your microphone'. Double check by using voice record.
    In my case, voice record is working with 'Listen to this device'

    I think Predator recognizes headset as speaker because of 'Waves Maxxaudio'  (3-D sound when you use headset)