i got aspire 5 a515-51g. my laptop battery not working.

SROY0072
SROY0072 Member Posts: 13

Tinkerer

edited September 2023 in 2019 Archives
my laptop working good when plugged in..but when i plug off the charger ...power cuts immediately. battery connected also shown in pc(cant find any battery option in bios). note:I used the laptop on battery today morning and has a pretty good battery life.

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @SROY0072

    Hi, sorry to hear it. Kindly try power drain by following the below steps.

    Power Drain
    **********
    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.

            If this doesn't work, try to re-install the battery drivers of the unit and check by following the below steps.

    Try uninstalling and re-installing the battery drivers of the unit, follow the steps below:

    1) In the search box on the taskbar, enter device manager, then select Device Manager.
    2) Right-click (or press and hold) the name of the battery driver, and select Uninstall.
    3) Restart your PC.
    4) Windows will attempt to reinstall the driver

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • SROY0072
    SROY0072 Member Posts: 13

    Tinkerer

    @SROY0072

    Hi, sorry to hear it. Kindly try power drain by following the below steps.

    Power Drain
    **********
    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.

            If this doesn't work, try to re-install the battery drivers of the unit and check by following the below steps.

    Try uninstalling and re-installing the battery drivers of the unit, follow the steps below:

    1) In the search box on the taskbar, enter device manager, then select Device Manager.
    2) Right-click (or press and hold) the name of the battery driver, and select Uninstall.
    3) Restart your PC.
    4) Windows will attempt to reinstall the driver
    not working....is there any possibility that battery is dead??

  • SROY0072
    SROY0072 Member Posts: 13

    Tinkerer

    should i remove the battery and reconnect again??