aspire z5761 problem while trying to turn on

GAINZ
GAINZ Member Posts: 2 New User
edited March 1 in 2019 Archives
Hello
I have this problem with my aspire z5761 where if I try to turn it on, the fan starts to spin and the Acer logo blinks and the screen just turns off.
It beeps once.
I have replaced the ram and it still does not work
If anyone knows how to fix this, please tell me.

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    Answer ✓
    @GAINZ
    Even after replacing the RAM if the unit does not work than it might be hardware issue. I suggest you to call Acer and send the unit for repair.
    Below link is to contact Acer.
    http://www.acer.com/worldwide/support/

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @GAINZ
    Turn off the unit and unplug all wires connected to the unit including the power cable. Press and hold the power button on the unit for 40 seconds and than connect the power cable and try to turn on.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • GAINZ
    GAINZ Member Posts: 2 New User
    Jack22 said:
    @GAINZ
    Turn off the unit and unplug all wires connected to the unit including the power cable. Press and hold the power button on the unit for 40 seconds and than connect the power cable and try to turn on.

    Click on 'Yes' if the comment answers your question!
    I tried to do what you said and the screen still went black
  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    Answer ✓
    @GAINZ
    Even after replacing the RAM if the unit does not work than it might be hardware issue. I suggest you to call Acer and send the unit for repair.
    Below link is to contact Acer.
    http://www.acer.com/worldwide/support/

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!