intermittent black screen on S240HL monitor connected to a DELL laptop

Pecosa
Pecosa Member Posts: 4 New User
edited February 16 in 2019 Archives
my Acer monitor S240HL started to show an intermittent black screen once connected to my new DELL laptop. This did not happen when connected to my Acer Aspire. What could be the reason?

Answers

  • Jack22
    Jack22 ACE Posts: 4,164 Pathfinder
    @Pecosa
    1.Check all the cables are connected well
    2. Unplug all the wires connected to the monitor including the power cable and press and hold the power button on the monitor for 30 sec and reconnect and and check.
    3. Check which cable you are using to connect and the resolution as well

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