How to fix it

shivaprasad
shivaprasad Member Posts: 6 New User
edited September 2023 in 2019 Archives

Best Answer

  • JackE
    JackE ACE Posts: 44,890 Trailblazer
    Answer ✓
    Did you open the bottom case for any reason before this problem started? Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,890 Trailblazer
    Select launch startup repair. Jack E/NJ

    Jack E/NJ

  • shivaprasad
    shivaprasad Member Posts: 6 New User
    selected..but Again again same problem.. charger plugged in laptop suddenly off...
  • JackE
    JackE ACE Posts: 44,890 Trailblazer
    Answer ✓
    Did you open the bottom case for any reason before this problem started? Jack E/NJ

    Jack E/NJ

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @shivaprasad
    Hi, sorry to hear it. kindly try to do a BIOS defaults on your unit by following the below steps and check.


    RESET BIOS
    ***********    
    1.Turn off the unit. When the unit is off completely, press the power to turn on the unit.
    2.Immediately keep on tapping the F2 to enter the BIOS.                               
    3.In the BIOS, press F9 to reset the BIOS to setup defaults.
    4.At the confirmation screen, press Enter for Yes to load the default configuration.
    5. Press F10 to save your changes, and restart the system. Select Yes and press ENTER to confirm.
     



    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • shivaprasad
    shivaprasad Member Posts: 6 New User
    JackE said:
    Did you open the bottom case for any reason before this problem started? Jack E/NJ
     Me opened bottom case for fan cleaning 
  • JackE
    JackE ACE Posts: 44,890 Trailblazer
    Does the laptop stay on if the charger is NOT plugged in? Jack E/NJ

    Jack E/NJ