Aspire E 14 battery issue how to fix it? - Aspire E 14 E5-476G-38QZ

Peejong
Peejong Member Posts: 1 New User
edited November 2021 in Aspire Laptops
My laptop (Acer Aspire E 14 E5-476G-38QZ) not charging when it plug in and if i unplug the AC adapter, i will automatically shut down.
Please help me how t fix this. tia!

My laptop was 1 year, 4 months and 3 days on me

​//Edited the content to add model name.   ​

Answers

  • Jack22
    Jack22 ACE Posts: 4,073 Pathfinder
    edited August 2019
    @Peejong
    It should be the problem with the battery but first try the below step

    1.power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in 
    the small pin hole and press and hold it for 30 sec.
    2.BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it 
    take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart
    3. Go to device manager and uninstall the battery driver and restart the unit and check

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  • Fbje
    Fbje Member Posts: 1 New User
    My laptop (Acer Aspire ES1432C79F ) is not charging when it plug in  and if I unplug the adapter it will automatically shut down.

    Can you please help me to fix this....
    My laptop was 2 years and 2 months
  • sj_feat
    sj_feat Member Posts: 1 New User
    Same with Fbje, my laptop also is Acer Aspire ES 14 ES1-432C79F same problem too, i followed jack22 suggestion but it does'nt work
  • _genie_
    _genie_ Member Posts: 2 New User
    My Acer Aspire E14 also say 0% available (not charging). 
    The solution above is not working.