My Acer Aspire A315-31 will not boot up properly

G8
G8 Member Posts: 1 New User
edited September 2023 in 2019 Archives
just a grey screen is visible and there is no mouse, GUI access or command prompt and I have already tried power resetting multiple times

Answers

  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    Hi, @G8 Try this following step and check if it helps.
    1) Turn off the device.
    2) Press power button and immediately press F2 button for 4-5 times. 
    3) This will take you to Bios.
    4) Press F9 and click yes then Press F10 and click yes.
    5) This will restart the device and check if this help fix the issue.