Acer Customer Self-Service - Defaults to USA?

Dlink10
Dlink10 Member Posts: 4 New User
edited September 2023 in 2019 Archives
Whenever I fill in my info on the Acer Self Service page, under Step 2, Customer Information, page 2, I put in my info (Canadian address) and when I hit next, it gives me an error saying I need to pick a State and Zipcode (Canadian Provinces/Postal codes not available to select), is there a self-service available for Canadians?

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    Dlink10 

    Please try selecting "Canada- English" using the drop down menu at the top right corner Acer Self Service page.


    If you are still unable to validate your address, please reach Acer support through chat or directly call them at the number in the below weblink.
    https://www.acer.com/ac/en/CA/content/service-contact


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    Dlink10 

    Please try selecting "Canada- English" using the drop down menu at the top right corner Acer Self Service page.


    If you are still unable to validate your address, please reach Acer support through chat or directly call them at the number in the below weblink.
    https://www.acer.com/ac/en/CA/content/service-contact


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!