Acer Aspire and Nitro 5's keyboards don't respond upon login.

Remliel
Remliel Member Posts: 2 New User
edited September 2023 in 2019 Archives
Hi there,
I own two Acer laptops, one Aspire and the other Nitro 5. With both I have experienced this issue (only ONCE on each, the most recent was today): I shut it down and when I turn it back on and want to login (whether it's via PIN or Password) the keyboard doesn't respond... at all. Not the numeric side not the qwerty side, nothing! I work around this by login in with the on-screen keyboard, but it is weird and I would like some insight. Also, my Nitro 5 screen randomly blinks, should I worry?

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @Remliel,

    Try to reinstall the keyboard drivers from device manager. 
    1. Right click Start.
    2. Select Device Manager.
    3. Expand Keyboards category.
    4. Right click the keyboard you want to repair.
    5. Select Uninstall.
    6. Click Start.
    7. Select Restart on the power button icon.
    8. Let the computer restart after which Windows will reinstall the keyboard driver

    Image result for reinstall keyboard drivers windows 10
    Accept if its Helpful.   B)