acer aspire z3 -715 all in one

loneraider

my daughters computer won't turn on. i bought her this beautiful all in one acer with touch screen. was working last night, this morning nothing. the small lights on the bottom right wont light up, nothing   any answers or can i call acer for warranty  or is there a recall on these??  Thank you for any help.

MartinJohn00001

@loneraider

Hi, sorry to hear it. Kindly try power drain by following the below steps.

Power Drain

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1) Unplug all the cables from the computer including the Power Cord.

2) Press and hold the Power button (the ON and OFF button) down for 30 secs. 

3) Then plug the cables back in and check.

If this does not work try out a different wall socket or try swapping power cables. 

ch3rry8om8

Might be that the cmos battery is dead...I just took my moms computer (same model) after she passed away. My son was going to toss it out.  After alot of googling I found that to be the problem (even though all the experts said no chance).

Guess what ? Just replaced the  battery and it boots up and stays booted now. Hasn't powered up for over a year.  Anyways, hope this works for others as well!

William_mk2

ch3rry8om8

Cmos battery is meant for keeping up the date and time right.   It is a small coin type of battery responsible for the correct date and time even if you turn off the computer.      

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