Acer Aspire 5742Z Battery Reset

Atzimpourdakas
Atzimpourdakas Member Posts: 5

Tinkerer

edited September 2023 in 2019 Archives
How can I reset battery on my 5742z?Please help...
I cant find any battery reset button or something similar

Answers

  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    edited August 2019
    Hi, @Atzimpourdakas to do battery reset. Follow the steps below:
    1) Unplug power cable from device.
    2) Close the lid if open then flip it upside down. 
    3) Find small symbol for battery and next to it there should be slot you can pull the battery out.
    4) Press and hold the power button for 30 seconds without battery. Then plug the battery back in.
    5) Then turn on the device and test the battery.

    If you are satisfied with my reply please accept my resolution. Thanks. 
  • Atzimpourdakas
    Atzimpourdakas Member Posts: 5

    Tinkerer

    Thank you very much for your reply.
    I have already do this but my battery still not works!The battery led is blinking when power +  battery are connected.
    It seems that the battery is not give voltage, but I am sure that the battery is fully
    charged.
    Is there something like hard reset?even if this is inside battery board...
    Please help
  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    Thank you very much for your reply.
    I have already do this but my battery still not works!The battery led is blinking when power +  battery are connected.
    It seems that the battery is not give voltage, but I am sure that the battery is fully
    charged.
    Is there something like hard reset?even if this is inside battery board...
    Please help
    Does the device turn on at all? Because if it turns on you can leave it running in battery till it depletes the power without charging the battery.
     
  • Atzimpourdakas
    Atzimpourdakas Member Posts: 5

    Tinkerer

    The device can turn on only with power cable.if I disconnect it the laptop turns off immediately, while the battery is connected and windows says that the battery is ok and fully charged.
    Thanks for your answers.
  • Atzimpourdakas
    Atzimpourdakas Member Posts: 5

    Tinkerer

    Help please
  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    The device can turn on only with power cable.if I disconnect it the laptop turns off immediately, while the battery is connected and windows says that the battery is ok and fully charged.
    Thanks for your answers.
    Hi, One more step you can try. Try to reinstall the battery drivers and check.

    1) Go to device manager and find batteries and uninstall the driver but do not delete it off your system.
    2) Restart the device and check if it's able to stay on when the power cable is unplugged.

    The following image will help what the battery driver looks like:
  • Atzimpourdakas
    Atzimpourdakas Member Posts: 5

    Tinkerer

    Unfortunately neither this solve the problem.Can I do something else? Thank you