Acer Aspire F5-573G shutting down on battery power

bartolini
bartolini Member Posts: 7

Tinkerer

edited August 2023 in 2019 Archives
Hi All,

I know this problem was discussed here multiple times. Laptop shuts down without warning while on battery power.
The problem is in the "safe protocol" that doesn't allow to work with the laptop when the bottom panel is unscrewed.
Initially I had this problem last year but I fixed it by putting some extra pressure on the button that causes the laptop to shut down.
However the issue came back couple weeks ago, so I put more pressure on that button and I'm pretty sure it's enough to prevent it from shutting down the laptop.
Has anyone here had this problem coming back? Is there any solution to this?
Is there a chance that updating BIOS would help? I wanted to ask first before doing it, because I work on Linux Mint and have no idea how to do it other than installing Windows for this purpose.

Thanks in advance

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning bartolini !

    Whether it is referring to the security switch that cuts off power to the motherboard when the device is opened or not properly pressed is a physical matter that has nothing to do with Bios or any other software system.

    This button exists so that when the device is opened, in the event of an accident or carelessness, power is not released to the card.


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  • Have you also tried resetting the internal battery?
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  • bartolini
    bartolini Member Posts: 7

    Tinkerer

    Thank you for getting back to me.
    I tried resetting internal battery and it didn't work.
    I'm also 100% sure the security switch is pressed properly but still laptop won't start after shutting itself down on battery power, even though it's 40% charged and security switch is pressed.
    At this point I have no idea how to solve this problem :(
  • I'm not sure if a bios update will solve the problem. Have you tried disconnecting and reconnecting the lithium battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • bartolini
    bartolini Member Posts: 7

    Tinkerer

    No, not sure how to do that, but I'll have a look when I have some free time. Thank you.
  • Check here my friend:
    https://youtu.be/7aDb3h0RHNA
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • bartolini
    bartolini Member Posts: 7

    Tinkerer

    Thanks for the video!
    I reconnected the battery but laptop still shuts down, this time at 55%. Guess I'm gonna have to keep it connected to charger at all times  :#
  • There should probably be a problem with the battery. Have you tried calibrating it?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)