Analog Headphone - No audio after plugging in, playback through laptop speakers continues.

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MDavis20x6
MDavis20x6 Member Posts: 1 New User
edited September 2023 in 2019 Archives
Windows 10 popup menu is triggered when headphones are attached,  but it does not matter what is selected - headphones or any other. Audio is not routed to headphones.
If headphone is plugged in before computer is powered on, the headphones operate as expected. Audio will also route to speakers correctly if phones are unplugged.
Have uninstalled Realtek audio and reinstalled driver, no change. 
Thank you!

Answers

  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
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    Hi, @MDavis20x6 You can try is resetting bios settings.
    1) Turn off the device.
    2) Press power button and immediately press F2 button for 4-5 times. 
    3) This will take you to Bios.
    4) Press F9 and click yes then Press F10 and click yes.
    5) This will restart the device and check if this help fix the issue.

    Also the last option would be to reset the device to factory and check if that fixed the issue.