Are they going to update the video drivers of Nitro AN515-42 ?

brockenflabel
brockenflabel Member Posts: 12

Tinkerer

edited November 2023 in 2019 Archives
Are they going to update the video drivers of Nitro AN515-42 ?

The ACER modified Radeon Adrenaline video drivers are almost a year old?  For gaming thats like a million years in gaming years?
The Vulkan driver is 1.05 but Vulkan is now up to 1.1?

I'm writing this mostly because No Mans Sky game was redone and converted to Vulkan.  And the game now won't even start.
In my event viewer, nothing shows up except diagtrak crashes?

Thanks.

P.S. I'm very satisfied with this gaming laptop.  It doesn't even get warm and I can play most games with satisfactory frame rates!

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited August 2019
    Acer only provides the base drivers that AMD then updates directly. You get the updated driver from AMD, the latest one is below, I have your model and it works perfectly. Download the windows 10 64 bit. Please click YES if this answered your question, thankyou
    https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-8-1

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • brockenflabel
    brockenflabel Member Posts: 12

    Tinkerer

    No sorry, but that is incorrect.  I spent 5 weeks with Acer tech and AMD tech support trying to get AMD drivers to work for them to tell me that
    I'm not supposed to use AMD drivers for that laptop.  Acer creates a specially modified driver for that laptop they said and that I CANNOT use AMD drivers.

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited August 2019
    No sorry, but that is incorrect.  I spent 5 weeks with Acer tech and AMD tech support trying to get AMD drivers to work for them to tell me that
    I'm not supposed to use AMD drivers for that laptop.  Acer creates a specially modified driver for that laptop they said and that I CANNOT use AMD drivers.


    And i'm sorry sir but ALL of us on here use the AMD drivers. I personally have your model which is updated and running perfectly with the mobile drivers they launched for the Ryzen 5 and vega8/RX560 x and they update them every 2 weeks or so, Acer brings out a base driver when a laptop is launched and I have never seen them updated, so i'm afraid you'll be waiting a long time, so I suggest you keep on pestering Acer but we gave that up a long time ago. This pic is from my laptop. You can always update and if you dont like the result uninstall and go back to the original. Good luck




    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    andylb said:
    No sorry, but that is incorrect.  I spent 5 weeks with Acer tech and AMD tech support trying to get AMD drivers to work for them to tell me that
    I'm not supposed to use AMD drivers for that laptop.  Acer creates a specially modified driver for that laptop they said and that I CANNOT use AMD drivers.


    And i'm sorry sir but ALL of us on here use the AMD drivers. I personally have your model which is updated and running perfectly with the mobile drivers they launched for the Ryzen 5 and vega8/RX560 x and they update them every 2 weeks or so, Acer brings out a base driver when a laptop is launched and I have never seen them updated, so i'm afraid you'll be waiting a long time, so I suggest you keep on pestering Acer but we gave that up a long time ago. This pic is from my laptop. You can always update and if you dont like the result uninstall and go back to the original. Good luck




    hey andylb does your screen have ghosting effect? and how can i get best colours out of it?
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    B4ttleSky said:
    andylb said:
    No sorry, but that is incorrect.  I spent 5 weeks with Acer tech and AMD tech support trying to get AMD drivers to work for them to tell me that
    I'm not supposed to use AMD drivers for that laptop.  Acer creates a specially modified driver for that laptop they said and that I CANNOT use AMD drivers.


    And i'm sorry sir but ALL of us on here use the AMD drivers. I personally have your model which is updated and running perfectly with the mobile drivers they launched for the Ryzen 5 and vega8/RX560 x and they update them every 2 weeks or so, Acer brings out a base driver when a laptop is launched and I have never seen them updated, so i'm afraid you'll be waiting a long time, so I suggest you keep on pestering Acer but we gave that up a long time ago. This pic is from my laptop. You can always update and if you dont like the result uninstall and go back to the original. Good luck




    hey andylb does your screen have ghosting effect? and how can i get best colours out of it?

    No ghosting effect on mine. I use these settings only for gaming and mid range for everything else




    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★