Hi, i got my new laptop acer aspire3 A314-21-677H , i have a problem on this now

Jennylou0630
Jennylou0630 Member Posts: 2 New User
edited August 2023 in 2019 Archives
Hi, i got my new acer notebook aspire 3 A314-21-677H , i i ha a problem now because while i was watching lately a movie it shut down shockingly even i didn't off it  amd only the blue light indicator is open. Please help me how to dix it

Answers

  • Could you explain the problem better?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • FN2199
    FN2199 Member Posts: 1 New User
    I am experiencing the shocks as well, except, it's on the CB3-532-C3F7 15.6" Chromebook. I am getting the burning shocks from the screws on the bottom of the laptop when ever it touches bare skin, particularly sensitive areas, such as the lap, sides of the thighs, calves, etc. I just bought this computer less than a week agao, and it just started with this shock thing today. What gives?
  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    your "Shocking" experience is because of bad or no earthing at the mains plug.
    check that or the mains power cable of the adapter.
    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.