Upgrading RAM with warranty sticker Nitro 5

MahinsWins
MahinsWins Member Posts: 4 New User
edited November 2023 in 2020 Archives
I recently bought the Acer Nitro 5 2019 version ( AN515-54-53RN) and I was planning on adding another stick of RAM but when I tried to open the back case, I noted the Warranty Sticker covering the final screw.

Does opening the back plate to add RAM void the warranty?
Will an Acer service center add the RAM for me without compromising the warranty?
Will they allow RAM that I bought myself? 

Thanks for the time.

Answers

  • IVAN_PC
    IVAN_PC ACE Posts: 7,577 Pathfinder
    HI.

    If the opening has been the small lid where the chip resides, you do not lose the warranty.

    The authorized centers, are the centers responsible for this, are responsible for updating the hadware in warranty periods.

    Can you let us which model to bought?

    Regards.

    ☑️ 𝑺𝒊 𝒆𝒔𝒕𝒂 𝒆𝒔 "𝒍𝒂 𝒓𝒆𝒔𝒑𝒖𝒆𝒔𝒕𝒂", 𝒉𝒂𝒛 𝒄𝒍𝒊𝒄 𝒆𝒏 "𝑨𝒄𝒆𝒑𝒕𝒂𝒓 𝒍𝒂 𝒔𝒐𝒍𝒖𝒄𝒊ó𝒏" 𝒑𝒂𝒓𝒂 𝒂𝒚𝒖𝒅𝒂𝒓 𝒂 𝒐𝒕𝒓𝒐𝒔 𝒂 𝒆𝒏𝒄𝒐𝒏𝒕𝒓𝒂𝒓𝒍𝒂.
    ☑️ 𝑬𝒍 𝒇𝒐𝒓𝒐 𝑨𝑪𝑬𝑹 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚 𝒕𝒊𝒆𝒏𝒆 𝒖𝒏 𝒂𝒎𝒃𝒊𝒆𝒏𝒕𝒆 𝒂𝒈𝒓𝒂𝒅𝒂𝒃𝒍𝒆 𝒅𝒐𝒏𝒅𝒆 𝒕𝒐𝒅𝒐 𝒆𝒍 𝒎𝒖𝒏𝒅𝒐 𝒆𝒔 𝒃𝒊𝒆𝒏𝒗𝒆𝒏𝒊𝒅𝒐.
  • MahinsWins
    MahinsWins Member Posts: 4 New User
    My model is the Acer Nitro 5 2019 ( AN515-54-53RN)

    The warranty sticker covers the final screw holding the back cover in place. 

    Thanks!
  • You should contact Acer Philippines technical support to find out whether or not the removal of the warranty seal violates the warranty in your country.

    Dapat kang makipag-ugnay sa suporta sa teknikal na Acer Philippines upang malaman kung lumalabag ba o hindi ang pagtanggal ng warranty seal sa warranty sa iyong bansa.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • hiesenhuer
    hiesenhuer Member Posts: 22 Networker
  • In my opinion, I consider placing a warranty seal as inappropriate today. In many countries, such as Brazil and the United States for example, users themselves can upgrade their own devices as long as they do not damage any parts. Also, there are several videos posted on the internet about how to open the notebook, see:
    https://youtu.be/JiRhIU1l8zA
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Karlito
    Karlito Member Posts: 18 Troubleshooter
    This is what Acer said