ASpire 5738, it give OS error and blue screen error appears for a second and again os error.

aspire5738
aspire5738 Member Posts: 1 New User

I have acer aspire 5738 laptop and bught it tow years back. It worked fine for an year but now it is main pain area fo my life. It gives me OS error regularly and bluw screen error for a ssecond and comes back to the same screen, mmoreover Service certer says they don't support OS on this model. Now I really need help. Any suggestions....

Answers

  • RivyRob
    RivyRob Member Posts: 2 New User

    So OS means operating system...whether you are running windows 7, 8, vista or xp, you have to go to microsoft to search their boards or talk to support...OR  open in 'SAFE MODE' with networking and download, install, and run a free program called  Advanced SystemCare 6.   Hope that helps you!

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    If your getting a blue screen, there is a code on it called a stop code. Usually when this happens, I take a picture of it with my camera so that I can read it. should look something like this:

     

    Stop Code: 0x000000000000fc (0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

     

    We need that to be able to determine what exactly is going on with your computer.

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