Hello, I have 2 TravelMate B117. SNID ************* (Model N16Q9) both purchased at the same time 08/2017. Increasingly both units are shutting off - no warning just dies. The unit this happens to the most often I tried to reset SW/OS however I can not complete the process (shuts down during this task). I do feel this is something to do with overheating of the CPU as the base gets a little warm. Once shut off the unit will switch on after about10 minutes. The unit has a SS disk with no fans or vents to speak of to clean, inside the unit is spotless.
All the usual MS updates have been done however, I did downgrade to an earlier version of the Dynamic Platform and Thermal Framework Driver - DPTF_Intel_8.1.10605.221_W10x64 driver (windows told me this was an earlier version during the process). I guessed this was a good start. Any help greatly appreciated.
[Post edited to remove inappropriate or personal content -Acer-Harvey]