Some keys on my Aspire ES 15 Laptop keyboard wont work

Spaceder2
Spaceder2 Member Posts: 3 New User
edited September 2023 in 2019 Archives
Hello,

I had recently bought this laptop about 2 years ago and my warranty ran out, today I noticed that three of my keys on my keyboard are not working (1, 3 and Q - ironically all near each other). Sometimes the keys would not respond and I'd have to tap them multiple times for them to work, now they just don't work. I looked online for solutions, rebooted my computer and tried finding keyboard drivers on the acer site (couldnt find any) - is there any way to fix these keys? Much help would be appreciated.

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Open Device Manager. Click Keyboard folder. Uninstall PS/2 keyboard driver. Exit Device Manager without re-installing anything. Shut down. Turn machine back on. Jack E/NJ

    Jack E/NJ