No Internet, Secure Wifi Issue - Acer Predator Helios 300
BleuPineapple
Member Posts: 3 New User
Hi I’ve had an Acer Predator Helios 300 for about a year and a half, and recently I’ve gotten on and very quickly the wifi has stopped working and works upon reboot but in minutes stops working.
The wifi device is the qualcomm atheros qca61x4a wireless network adapter, but is says no drivers are installed. W
hen I try to update the drivers it won’t allow me to as it says the best version is installed, what do it do.
The wifi device is the qualcomm atheros qca61x4a wireless network adapter, but is says no drivers are installed. W
hen I try to update the drivers it won’t allow me to as it says the best version is installed, what do it do.
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Answers
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BleuPineapple I suspect your issue might had something to do with a recent windows update probably uninstall any current wifi drivers if any remove the device/drivers completely via device manager download the stock acer drivers for your model from acer support refresh the device manager to find your wifi adapter do not let windows install any drivers install the stock drivers from acer
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0 -
The thing is this only started a few days ago and the problem is just worsening, I haven’t needed to update my computer in almost a month. It’s not saying it has any drivers installed so I can’t uninstall them, and one more thing, how will I reinstall the drivers when it won’t let me access the internet0
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How do I uninstall drivers when it says no drivers installed? Also how would I re-download them if it’s giving me no internet access...0
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Download your Wi-Fi driver from support site and keep it in your PC. After uninstall and reboot, you can simply use that installer.BleuPineapple said:How do I uninstall drivers when it says no drivers installed? Also how would I re-download them if it’s giving me no internet access...Trying to do my best here - Your happy Predator owner
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Use a ethernet cable directly to the router because ethernet usually always works fine if not last resort download the drivers to another device then either use a usb drive to pass it or connect the device to the laptop for ex you mobileBleuPineapple said:How do I uninstall drivers when it says no drivers installed? Also how would I re-download them if it’s giving me no internet access...
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0 -
Try checking your antivirus to see if some update to it got all this started.
-----Karma...LIKE - if helpful
ACCEPT - if helped resolve0 -
If your wireless is not working, connect your laptop with cable directly to the internet router. Scan your laptop for the viruses. If any, delete them from the chest. Update drivers, update windows.
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