Some Keyboard keys not working.. (Helios 300)

Kingsmanvk
Kingsmanvk Member Posts: 19 Troubleshooter
edited November 2023 in 2019 Archives
Laptop:Acer Predator Helios 300
Some Laptop keys ( x,c,b,n,,,.,/,;,Alt) have stopped working.
What can be the possible reason and solution?

Answers

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Try uninstalling Keyboard driver from Device Manager and restart. Might help.
    Trying to do my best here - Your happy Predator owner =)!
  • Kingsmanvk
    Kingsmanvk Member Posts: 19 Troubleshooter
    Did this 2 times Problems still there  Thks btw
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Try this (except the Device Manager part).
    Trying to do my best here - Your happy Predator owner =)!
  • Kingsmanvk
    Kingsmanvk Member Posts: 19 Troubleshooter
    Sure..I will revert back the result...
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Laptop:Acer Predator Helios 300
    Some Laptop keys ( x,c,b,n,,,.,/,;,Alt) have stopped working.
    What can be the possible reason and solution?
    Kingsmanvk 1st option might just be a software issue if reinstalling drivers doesnt change anything my suggestion its to perform a factory reset (fresh install) to rule out any software issues if the issue still persists after a clean install its the second option hardware issue and you should send it for repair asap if still on warranty


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    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
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    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
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  • Kingsmanvk
    Kingsmanvk Member Posts: 19 Troubleshooter
    Heard that connection of keyboard to the motherboard might have lose contact...so that connection needs to be strengthened... Unfortunately it recently went out of warranty...and I will be taking it to the Service Center..Thanks for Assistance....
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited August 2019
    No problem. Just get it solved forever =)!
    Trying to do my best here - Your happy Predator owner =)!