How to disable acer dust defender ? predator 17 x

ashknani55
ashknani55 Member Posts: 25 Troubleshooter
edited November 2023 in 2019 Archives
I would like to know how to disable acer dust defender on predator 17 x , I tried renaming dust defender.exe to something else and still didnt work , my problem is that when I play a game like destiny 2 and im using max fan speed maybe after 2 hours the dust defender kicks in and I hate it when it does that it makes my temps go way too high so how can we disable it ? And no u cant disable it from acer quick access or renaming dust defender.
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Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2019
    ashknani55 Im not sure if it can be disabled check Acer quick access and see if theres an option there to disable it if not im afraid it might not be possible probably only by uninstall it completely and all the reviews i had read/seen the dust defender wont do proper cleaning as expected anyway thats why it has been discontinued probably on other models after yours anyway check the options i mentioned you can also check this video here:

    https://www.youtube.com/watch?v=QlGV10icJD4

    PS:if youre temps are going high you might need to clean the fans/airflow exit yourself and if still high probably a repaste (with kryonaut or similar) and if you havent done it or heard about it before you should optimize windows/undervolt to lower your temps down 


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    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
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    Acer support:
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    http://www.acer.com/worldwide/support/  


  • ashknani55
    ashknani55 Member Posts: 25 Troubleshooter
    xapim said:
    ashknani55 Im not sure if it can be disabled check Acer quick access and see if theres an option there to disable it if not im afraid it might not be possible probably only by uninstall it completely and all the reviews i had read/seen the dust defender wont do proper cleaning as expected anyway thats why it has been discontinued probably on other models after yours anyway check the options i mentioned you can also check this video here:

    https://www.youtube.com/watch?v=QlGV10icJD4

    PS:if youre temps are going high you might need to clean the fans/airflow exit yourself and if still high probably a repaste (with kryonaut or similar) and if you havent done it or heard about it before you should optimize windows/undervolt to lower your temps down 
    Is there a way to deactivate this service from windows ?
  • Have you tried turning it off here?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • ashknani55
    ashknani55 Member Posts: 25 Troubleshooter
    Have you tried turning it off here?

    No what I have to do ?
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Have you tried turning it off here?

    No what I have to do ?
    Navigate to this registry key using Registry editor. The address can be seen in the pic's address bar.
    Trying to do my best here - Your happy Predator owner =)!
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited August 2019
    Have you tried turning it off here?

    Btw, colour intelligence works on my G3-572 if enabled. However, BIOS version and Model entries are not there for me, maybe coz of clean installation.
    Trying to do my best here - Your happy Predator owner =)!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited August 2019
    This is because you should not have acer quick access installed: https://global-download.acer.com/GDFiles/Application/Quick Access/Quick Access_Acer_3.0.3008_W10x64_A.zip?acerid=636964342929626765&Step1=NOTEBOOK&Step2=PREDATOR&Step3=PREDATOR PH717-71&OS=ALL&LC=pt&BC=ACER&SC=PA_3
    Key: hkeylocalmachine\software\oem\quickaccess. 
    You may have installed an outdated version of acer quick access as well. Download the above version.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited August 2019
    @egydiocoelho, I installed the one available for Predator G3-572 from Acer Support site. Also the one you linked still doesn't have any extra features other than what the old version has.
    Trying to do my best here - Your happy Predator owner =)!
  • But that more updated version of acer quick access will also work on g3-572.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    But that more updated version of acer quick access will also work on g3-572.
    OK, I will install it now then.
    Trying to do my best here - Your happy Predator owner =)!
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    @egydiocoelho, can you expand the "Enhanced features" key in Quick Access? I think new version has them empty for me. Old one had so many things in it. 
    Trying to do my best here - Your happy Predator owner =)!
  • ashknani55
    ashknani55 Member Posts: 25 Troubleshooter
    XdxD said:
    Have you tried turning it off here?

    No what I have to do ?
    Navigate to this registry key using Registry editor. The address can be seen in the pic's address bar.
    I know but then what do I have to do with the registry file.. ur answer is so vague...
  • Mine doesn't have either. I will try to enable all functions in regedit to verify that they appear to me as well.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    edited August 2019
    XdxD said:
    Have you tried turning it off here?

    No what I have to do ?
    Navigate to this registry key using Registry editor. The address can be seen in the pic's address bar.
    I know but then what do I have to do with the registry file.. ur answer is so vague...
    Double-click on Dust Defender and change its value to 0. Forgot to mention that  :p
    Trying to do my best here - Your happy Predator owner =)!
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Mine doesn't have either. I will try to enable all functions in regedit to verify that they appear to me as well.
    They don't seem to appear for me even after 1 reboot. Maybe they will develop sometimes later? I should have taken a screenshot before uninstalling it.
    Trying to do my best here - Your happy Predator owner =)!
  • ashknani55
    ashknani55 Member Posts: 25 Troubleshooter
    XdxD said:
    Have you tried turning it off here?

    No what I have to do ?
    Navigate to this registry key using Registry editor. The address can be seen in the pic's address bar.
    I know but then what do I have to do ????? I saw the file in registry then what do I have to change...
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited August 2019
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    XdxD said:
    Have you tried turning it off here?

    No what I have to do ?
    Navigate to this registry key using Registry editor. The address can be seen in the pic's address bar.
    I know but then what do I have to do ????? I saw the file in registry then what do I have to change...
    This to 0 (this small window appears after you double-click DustDefender):

    Trying to do my best here - Your happy Predator owner =)!
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    That's for models on Windows 8.1 + the one I asked for are not GUI related. This field am talking about (it was filled before uninstalling this old version):

    Trying to do my best here - Your happy Predator owner =)!
  • Have you checked if enabling some of those functions on the key I sent, if any of them modify the enhancefeatures key?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)