1st Post - Acer G257HU / Display issues with latest Win10/64 April, May, June ?? update release

JOBBER
JOBBER Member Posts: 2 New User
edited February 16 in 2019 Archives
HELP!!
I just received and loaded Win10/64 June, 2019 update. Upon restarting my display background is all messed up; running applications appears OK. Windows recommendation is to load latest display drivers. The latest Acer driver is for Win8/64 - 2015, and support said it's the best they have. I purchased the monitor in January, 2017 for Win10/64 Pro. Everything worked fine until yesterday. Can my problem be solved? I am computer tech challenged. Thanks in advance.

Answers

  • billsey
    billsey ACE Posts: 33,980 Trailblazer
    You are going to have to give us a little more info... What specifically do your mean when you say "display background is all messed up"? :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • JOBBER
    JOBBER Member Posts: 2 New User
    Sorry, I just really freaked out. My background colors had completely washed out and the shortcut images were all fuzzy. I misinterpreted the correction procedures discussed on the internet. I assume if was my monitor drivers, and Acer support was of no help and confused me more. The latest drivers Acer for the G257HU are Win8/64 2015 (2 years before I bought the monitor). I finally figured out (with some help) Win10/64 corrections were referring to graphics card drivers. EVGA GeForce drivers for download were dated 07.31.19. INSTALLED and all is better than before. billsey, thanks for your consideration.