acer Aspire AZ3-605-UR23 all in one touchscreen not working

jimmyjohn
jimmyjohn Member Posts: 3 New User
edited March 1 in 2019 Archives
I recently just bought this computer second hand.  They told me it was not a touch screen but I knew that when it was new it was a touch screen according to the manufacturer specs.  Windows shows nothing in device manager human interface about touch screen.  It also says there is no touch or pen input.  Basically nothing points to it being a touch screen at all.  Any ideas on how to fix it?  Is it a hardware issue?  The touch screen did not work in either windows 8 or a fresh install of windows 10.  I just updated the bios as well.  Thanks. 

Comments

  • billsey
    billsey ACE Posts: 33,997 Trailblazer
    There are several models of the Z3-605. Some have a touch screen and some don't. IIRC it was about $100 extra to get a touch screen model.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • jimmyjohn
    jimmyjohn Member Posts: 3 New User
    This makes sense.  I put my model number into the acer website and it said it had touchscreen but it would make sense if it actually didn't.