Where to get Win8.1 chipset drivers for my Aspire E 15, E5-523G-96NN?

MikeA
MikeA Member Posts: 2 New User
edited September 2023 in 2019 Archives
Terminal crash on my Aspire E 15, E5-523G-96NN
Had to reload Win8.1 (64bit after Microsoft do a stealth "upgrade" to Win10  last year..
Acer only has Win10 drivers for this laptop! Some of them seem to work (wifi adapter driver did, thank God!) , others don't however.
None of the offered drivers allow me to allow me to clear/reset the "unknown PCI" devices that appear in in "Other Devises" in Device Manager.
I can't get my laptop to recognise when I have an Arduino plugged in - I don't get the Ports category appearing and therefore no active COM ports.
Please help. I can't find any driver software on the web to get the chipset fully working.
Thanks.

Best Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,444 Trailblazer
    Answer ✓
    Hi,
    Check whether these drivers are any good for your system:http://driverpacks.net/catalog-drivers/notebooks/vendor-acer/model-aspire-e5-523/class-chipset?os=windows-8.1-x64
    You don't need to install all of them, install only the needed drivers.
  • MikeA
    MikeA Member Posts: 2 New User
    Answer ✓
    Hi. 1) Thank you so much for that link. It was an automated process. I wasn't offered any choice per-se but it solved most of my problems.
    I am really very grateful for your kind help. I was getting worried.

    Now the previously 'unknown PCI devices" are gone and proper devices are showing isntead. However, there was a bit of a wobble...
    After installing the software at the link you gave, I was eventually told to reboot. After logging in and resuming the 'completion process', the screen went black and and all I could see is the mouse cursor which wad the "'busy'" circle beside it for about 10 mins. I switched off the machine and restarted, peppering boot-up with F12 presses to try and get safe mode, but didn't work and I just got to the normal Win login appeared and I logged in. Hey hey, The OS was functional. Periodically some command prompt script ran but overall, all seemed good.

    It installed Opera (which I removed) and pinned a Facebook icon to my taskbar but a small price to pay.

    Now when I plug my arduino in, the Ports category appears and I can see my COM ports like in the days of old. Hourrah!

    2) Before I managed to try link, I found this page which may be of benefit to anyone else with a similar problem to me.
    https://drp.su/en/laptops/acer/aspire-e5-523g?os=windows-8.1-x64
    Some drivers/setups didn't seem to want to work though.

    Tech Specs (hardware names etc) for this specific model can be found here. https://www.acer.com/ac/en/NZ/content/model/NX.GDLSA.003

    I suspect the hanging is due to me somehow previously accidentally installing the wrong AMD Radeon R5 M300 graphics driver instead of the M430

    Once again. THANK YOU THANK YOU THANK YOU!!!





Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,444 Trailblazer
    Answer ✓
    Hi,
    Check whether these drivers are any good for your system:http://driverpacks.net/catalog-drivers/notebooks/vendor-acer/model-aspire-e5-523/class-chipset?os=windows-8.1-x64
    You don't need to install all of them, install only the needed drivers.
  • MikeA
    MikeA Member Posts: 2 New User
    Answer ✓
    Hi. 1) Thank you so much for that link. It was an automated process. I wasn't offered any choice per-se but it solved most of my problems.
    I am really very grateful for your kind help. I was getting worried.

    Now the previously 'unknown PCI devices" are gone and proper devices are showing isntead. However, there was a bit of a wobble...
    After installing the software at the link you gave, I was eventually told to reboot. After logging in and resuming the 'completion process', the screen went black and and all I could see is the mouse cursor which wad the "'busy'" circle beside it for about 10 mins. I switched off the machine and restarted, peppering boot-up with F12 presses to try and get safe mode, but didn't work and I just got to the normal Win login appeared and I logged in. Hey hey, The OS was functional. Periodically some command prompt script ran but overall, all seemed good.

    It installed Opera (which I removed) and pinned a Facebook icon to my taskbar but a small price to pay.

    Now when I plug my arduino in, the Ports category appears and I can see my COM ports like in the days of old. Hourrah!

    2) Before I managed to try link, I found this page which may be of benefit to anyone else with a similar problem to me.
    https://drp.su/en/laptops/acer/aspire-e5-523g?os=windows-8.1-x64
    Some drivers/setups didn't seem to want to work though.

    Tech Specs (hardware names etc) for this specific model can be found here. https://www.acer.com/ac/en/NZ/content/model/NX.GDLSA.003

    I suspect the hanging is due to me somehow previously accidentally installing the wrong AMD Radeon R5 M300 graphics driver instead of the M430

    Once again. THANK YOU THANK YOU THANK YOU!!!