Warranty verification email issue and power limit throttling on my Acer nitro 5 i5 9300h gtx 1650

cjherome217
cjherome217 Member Posts: 12

Tinkerer

edited November 2023 in 2019 Archives
I bought an acer nitro 5 recently and it's been almost a week after I registered my laptop for warranty. I followed the instructions on the acer warranty site and provided the documents needed for warranty. Afterwards I received an email that says I would receive a warranty verification email after 5 working days. However its been 7 working days and still, nothing.

Should I register my product again hoping it will then be recognized by acer? Or should I wait still for the verification email?

Another thing that I noticed about my acer nitro 5 is that it power limit throttles easily under full load when I run stress tests and especially when benchmarking using cinebench. I tried some solutions such as undervolting which relieved the overheating issue that I also got during the first week the power limit throttling still persists.

Any solution u guys might suggest that will solve my problem? Any answer will be appreciated, this is my first laptop so I really wanted to fix this. Thanks Acer.