Hi, I just posted in welcome forum , not sure where concerns should be posted however, here it goes, my laptop worked fine up until this point, computer was in process of downloading software update for OEM vehicle diagnostic scanner, froze, no response from any keys, held power button to shutdown and restart, got “no bootable devices”. got into bios ,tried f9 &f10, same results.
Noticed on 1st information tab , after reboot and f2 at times hdd model name and serial number = none, or liteon cv3-8d256.
Is this an indication that my hdd is failed? And if so , how should a proceed from this point?