Attaching an external Acer monitor to Aspire e15 laptop

authoress
authoress Member Posts: 1 New User
edited September 2023 in 2019 Archives
Spent an hour researching this issue, reached out to chat and was given a ridiculous solution, and still have no external monitor. Does anyone know how to force the Aspire E15 to recognize an Acer LCD Monitor? (both are new and should not be behaving this way... perhaps taking a cue from incompetent technical support?) I have owned Acers for years and always preferred their products over others, but if support only allows a one-time chat which shuts you out without resolution, it may be time to rethink my brand loyalty.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon authoress !

    First, you must enter EXACT laptop and monitor models and which version of Windows.


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