Any ideas about how to fix my laptop? E5-571/E5-531

weirdwisper11
weirdwisper11 Member Posts: 5

Tinkerer

edited September 2023 in 2019 Archives
Laptop: E5-571/E5-531 When I open my laptop the light is on but I cant hear the fan and nothing shows on the screen. I tried to fix it my self by disassembling it and it didnt work so I got it to a technician and he couldnt fix it too. I think that the problem might be the bios but im not sure. It happend randomly when I was doing a win update and did a hard shut off. After that this happend. Any ideas would be really appreciated. Thank you in advance.

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @weirdwisper11     

    If local technician checked computer & could not fix it, I recommend you to contact Acer Technical Support and look for repair options. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Do the battery leds light up or flash? Also, try a power reset. To do this, disconnect the notebook from the socket and then disconnect the battery. Then press the power button for 30 seconds.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • weirdwisper11
    weirdwisper11 Member Posts: 5

    Tinkerer

    edited July 2019
    @egydiocoelho They light up and after 3 or 5 sec they shut off.
  • weirdwisper11
    weirdwisper11 Member Posts: 5

    Tinkerer

    edited July 2019
    @Piter I think there might be an internal problem and not a power one. The thing that gets my attetion is that it doesnt even try to get on the fan so I think it might be a bios issue.

  • Have you tried disconnecting rams, hds and other hardware and then testing them individually?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)