Acer nitro 5 515-42 R6GV upgrades

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Answers

  • What is the memory model you installed and what version of uefi? There is an uefi update that improves memory compatibility:

    When you disconnect ram, does the problem occur again?
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  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    What is the memory model you installed and what version of uefi? There is an uefi update that improves memory compatibility:

    When you disconnect ram, does the problem occur again?
    This is the ram i installed Crucial CT8G4SFS824A 8GB DDR4-2400 PC4-19200 CL-17 SODIMM RAM https://www.amazon.in/dp/B01BIWKP58/ref=cm_sw_r_cp_apap_dDCX4mdKzZ36c

    All i did after i received the ram is

    Open back cover -> insert ram in slot 2 -> turn on laptop

    I didnt change any settings or did anything in bios.

    Is there any settings that need to be changed for it to work?
  • No configuration changes are required. However, sometimes the manufacturer releases some new version of uefi or bios to improve compatibility with some hardware. Have you checked if the problem remains while disconnecting ram?
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  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    No configuration changes are required. However, sometimes the manufacturer releases some new version of uefi or bios to improve compatibility with some hardware. Have you checked if the problem remains while disconnecting ram?
    I dont seem to find the problem when the ram is removed.. should i do any software or settings changes for it to work please
  • Have you checked if rams memories were recognized in the uefi or bios information tab? Have you tried disable fast startup in power options and restarting the notebook?
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    Have you checked if rams memories were recognized in the uefi or bios information tab? Have you tried disable fast startup in power options and restarting the notebook?
    yes bios displayed the rams and havent tried disabling fast boot
  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    Have you checked if rams memories were recognized in the uefi or bios information tab? Have you tried disable fast startup in power options and restarting the notebook?
    Do you think the ram i purchased is compatible with the laptop and can run along my factory ram?
  • Yes! Including this site as compatible, see: https://www.crucial.com/usa/en/compatible-upgrade-for/Acer/nitro-5-an515-42

    I would like to know the version of bios and windows 10? I would also like to know the memory model that was originally installed on the notebook by Acer.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    Yes! Including this site as compatible, see: https://www.crucial.com/usa/en/compatible-upgrade-for/Acer/nitro-5-an515-42

    I would like to know the version of bios and windows 10? I would also like to know the memory model that was originally installed on the notebook by Acer.

  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    edited August 2019
    The next step is to press f2 to enter uefi as soon as you turn on the notebook and check if ssd is being recognized in the information tab.

    Then create a password in setsupervisorpassword and disable secureboot while still in uefi. Also enable the f12 boot menu function and press f10 to save on exit.
    Download easy partition or macrium reflect and clone hdd to ssd by selecting all partitions:
    https://youtu.be/lKZDO9fDsqk
    I installed the ssd in the slot but i i think its its not being detected in bios and the secure boot option is locked for me

  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    edited August 2019
    B4ttleSky said:
    The next step is to press f2 to enter uefi as soon as you turn on the notebook and check if ssd is being recognized in the information tab.

    Then create a password in setsupervisorpassword and disable secureboot while still in uefi. Also enable the f12 boot menu function and press f10 to save on exit.
    Download easy partition or macrium reflect and clone hdd to ssd by selecting all partitions:
    https://youtu.be/lKZDO9fDsqk
    I installed the ssd in the slot but i i think its its not being detected in bios and the secure boot option is locked for me

    The hdd0 is ssd i just checked it but the secure boot is locked for me 
  • The same problem occurs when you connect only the crucial memory? Also, the crucial ram's memory is 2rx8 or 1rx8?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    The same problem occurs when you connect only the crucial memory? Also, the crucial ram's memory is 2rx8 or 1rx8?

    Yes the problem occured when only the crucial ram was used and the Rx8 number is no mentioned
  • Have you checked if the same problem occurs by connecting only the crucial memory?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    Have you checked if the same problem occurs by connecting only the crucial memory?
    Yes i did check and the error occurs
  • Probably the memory ram has problems and should be replaced.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    Probably the memory ram has problems and should be replaced.
    I think the same .. thanks for the help
  • Post the result here. In addition, you can either replace ram or buy directly from crucial, see: https://www.crucial.com/
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)