help (Aspire E5 575G)

Mgyhiha01
Mgyhiha01 Member Posts: 2 New User
edited September 2023 in 2019 Archives
My Laptop Acer Aspire E5 575G Intel i7 Windows placed into the battery stopped working.  Began to use the AC adapter connected.  Help

Best Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Answer ✓
    Hi @Mgyhigha01 ,
    Try updating the battery drivers, follow the below steps in updating the battery drivers:
    Click Action and then select Scan for hardware changes from there. Select Batteriesand right-click Microsoft ACPI-Compliant Control Method Battery again. Select theUpdate Driver Software option from the context menu. A window opens from which you should select Search automatically for updated driver software
    Hit Accept if its useful :) 

  • Mgyhiha01
    Mgyhiha01 Member Posts: 2 New User
    Answer ✓
    I'm tried but not work. thank!!!

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Answer ✓
    Hi @Mgyhigha01 ,
    Try updating the battery drivers, follow the below steps in updating the battery drivers:
    Click Action and then select Scan for hardware changes from there. Select Batteriesand right-click Microsoft ACPI-Compliant Control Method Battery again. Select theUpdate Driver Software option from the context menu. A window opens from which you should select Search automatically for updated driver software
    Hit Accept if its useful :) 

  • Mgyhiha01
    Mgyhiha01 Member Posts: 2 New User
    Answer ✓
    I'm tried but not work. thank!!!