acer predator helios 300 code 43

JustHantr
JustHantr Member Posts: 3 New User
edited October 2023 in 2019 Archives
So today when i woke up i started up a game and it was running on my intel HD graphics instead of the 1060 then figured out in device manager that i have code 43 on my 1060 tried reinstalling drivers from geforce experience but when i installed them instead of working only thing i could do is install them again.  Tried older version now it shows me that i atleast have the drivers  but  same error  and i don't even have nvidia control panel. Tried reinstalling pc, updating drivers in device manager,scanning for  viruses and nothing seems to work. Anything i can do ? 
exact model is PH317-51-724L      thanks for any help 


Best Answer

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019 Answer ✓
    JustHantr Yup its definitely hardware failure according to what i had read about code 43 errors that means the gpu needs to get just a reflow or also reballing which its not easy to do you need the correct equipment and an experienced professional and even so might work or not its not guaranteed this error occurs when some the gpu contacts/pins/balls are not in contact with the motherboard this issue will keep happening on every devices due to a massive assembly line there are always faulty units coming out that slip through the quality control checks


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • sri369
    sri369 ACE Posts: 2,755 Pathfinder
    Error 43 "typically" indicates device failure. Get in touch with support for warranty replacement, if under warranty.
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  • JustHantr
    JustHantr Member Posts: 3 New User
    sri369 said:
    Error 43 "typically" indicates device failure. Get in touch with support for warranty replacement, if under warranty.
    no longer under warranty so that's why i'm asking but thats what i thought  thanks for the reply though 

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2019 Answer ✓
    JustHantr Yup its definitely hardware failure according to what i had read about code 43 errors that means the gpu needs to get just a reflow or also reballing which its not easy to do you need the correct equipment and an experienced professional and even so might work or not its not guaranteed this error occurs when some the gpu contacts/pins/balls are not in contact with the motherboard this issue will keep happening on every devices due to a massive assembly line there are always faulty units coming out that slip through the quality control checks


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/