No Touchpad Drivers - (HID\VEN_SYNA&DEV_7DB5, ACPI\VEN_SYNA&DEV_7DB5) for Acer Aspire E5-576G

sadeep
sadeep Member Posts: 1 New User
Laptop :  Acer Aspire E5-576G
Device : Touch-pad
Device Manufacturer : Synaptics

Acer doesn't provide drivers for touchpad. Works fine on Ubuntu. No drivers for Windows. I have been searching this for years. Also other people in forums have no solution.
Apparently product is Synaptics.

Following devices in Device Manager have default drivers offered by Microsoft in 2006. 

HID\VEN_SYNA&DEV_7DB5&Col01 - HID-compliant mouse
HID\VEN_SYNA&DEV_7DB5&Col02 - HID-compliant touch pad
HID\VEN_SYNA&DEV_7DB5&Col04 - HID-compliant vendor-defined device
ACPI\VEN_SYNA&DEV_7DB5 - I2C HID Device
HID\VEN_SYNA&DEV_7DB5&Col03 - Microsoft Input Configuration Device

I have tried installing drivers from all around the internet nothing works fine.

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,087 Trailblazer
    Hi,
    Have you tried checking whether the Touchpad is in Advanced mode in BIOS screen? If not, go to BIOS screen, move to Main tab and check it, if it's in Basic, switch to Advanced.


  • Kuprijan
    Kuprijan Member Posts: 3 New User
    edited March 2020
    Английский (Google переводчик)
    Hello. In my laptop there is no such option in the BIOS. My touchpad works, but I can’t set up gestures. The driver costs from microsoft. when installing a driver that was bundled or from the acer site does not give an effect.

    Русский (оригинал)
    Здравствуйте. В моём ноутбуке нет такой опции в BIOS. Мой тачпад работает, но я не могу настроить жесты. Драйвер стоит от microsoft. при установке драйвера, который был в комплекте или с сайта acer эффекта не даёт.
  • Kuprijan
    Kuprijan Member Posts: 3 New User
    Kuprijan said:
    Английский (Google переводчик)
    English (Google translate)


  • Vltk
    Vltk Member Posts: 1 New User
    I Buy Acer Aspire recently. Total disappointment from the support and from the machine. Lack of drivers, No drivers for Win8, 8.1 Difficult installation process grrr I made huge mistake.
  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon
    Vltk said:
    I Buy Acer Aspire recently. Total disappointment from the support and from the machine. Lack of drivers, No drivers for Win8, 8.1 Difficult installation process grrr I made huge mistake.
    Sorry for it @Vltk . Right now MS windows have updated to win 10 and win 11, as your device is running with win8 and so the demand. Try downloading drivers from Acer site it should be available. 

    https://community.acer.com/en/kb/articles/117-downloading-and-installing-drivers-for-acer-products