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Acer predator helios 500 screen replacement

Azi_BabarAzi_Babar Posts: 4Member New User
I have bought  acer predator helios 500 ! i am very happy with performance of laptop ! but about 2 days ago a line is appeared on my beautiful laptop screen! and no one is helping because im in Pakistan! Acer said it have 2 year internationalwarranty  but now they are saying warranty  only works in USA and Canada!
Anyways now i think i have to replace lcd screen by my self! i have question currently screen is LED 17.3 FHD can i change it into 4k UHD ?

Comments

  • brummyfan2brummyfan2 Posts: 11,748ACE Trailblazer
    Hi,
    I think you can, I have seen this UHD panel advertised for PH517-51, you have to let us know whether you have the same model laptop and the model name of your  current panel to find other compatible panels.
    https://www.accupart.co.uk/products/acer-predator-helios-500-17-ph517-51-ph517-61-4k-17-3-laptop-screen-uhd
    Please don't click "Like" but click "Yes" for "Did this answer the question", if I resolve the problem.
  • Azi_BabarAzi_Babar Posts: 4Member New User
    Thank you for reply,
    model number is PH517-51-72NU-US W10HGML64P13/I7-8750H/BT/GTX 1070/16G/1TB+256GB PCI SSD/4L4.8/17.3
    and 
    LCD: LCD LED 17.3 FHD NONE GLARE AUO B173HAN03.1 LF 300NIT 9MS 800:1 (EDP,NVSR,144HZ, 7MS GTG)
  • brummyfan2brummyfan2 Posts: 11,748ACE Trailblazer
    Hi,
    No problem, I have compared a compatible screen, the difference is that your current panel has 30pins and the UHD panel has 40 pins, so you may have to buy a 40pin cable, the Part number for the cable is 50.Q3NN7.011
    Also could you please confirm whether you have B173HAN03.1 or B173HAN01.3
    http://www.panelook.com/modelcompare.php?ids=33384,25358
    Example:https://www.aceronline.es/acer-cable-lcd-uhd-50-q3nn7-011
    Please don't click "Like" but click "Yes" for "Did this answer the question", if I resolve the problem.
  • Azi_BabarAzi_Babar Posts: 4Member New User
    B173HAN03.1
    and i think it 40pins panel 
  • brummyfan2brummyfan2 Posts: 11,748ACE Trailblazer
    Azi_Babar said:
    B173HAN03.1
    and i think it 40pins panel 
    Yes, you are right and ignore my suggestion to buy a new cable, sorry for the wrong information. These models were released with B173HAN01.3 (30 pin panels) and B173ZAN01.0 (40 pin panels), hence the confusion.
    As you already have a 40 pin panel installed, you don't need to buy a 40 pin cable and it will be a straight swap =)
    Please don't click "Like" but click "Yes" for "Did this answer the question", if I resolve the problem.
  • Matck06Matck06 Posts: 5Member

    Tinkerer

    Hello everyone, I also have a screen fhd and I would like to replace it with a screen 4K 60hz for photo work on lightroom you think it's a good option?
  • Matck06Matck06 Posts: 5Member

    Tinkerer

    Hello, no one to help me?  No compatibility problem with the model B173ZAN01.0 on my helios 500?
  • xapimxapim Posts: 2,775ACE Pathfinder
    edited September 12
    @Matck06 Check panelook  website for compatible diplay parts this is the original display part number as stated above





    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
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    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
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    Acer support:
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    http://www.acer.com/worldwide/support/  


  • kashifalikashifali Posts: 31Member Troubleshooter
    hello mr Azi_Babar i m kashif from pak , i have also same model acer . you can contact me 0300.6967554 for your solution 
  • Matck06Matck06 Posts: 5Member

    Tinkerer

    Good evening, I bought the screen B173ZAN01.0 home auo and not a fakes, the screen and well recognized in hwinfo64 but it does not turn on unfortunately ... I think the connector should not be wired the same way even though this one is a 40 pins.

    Here is a picture of the screen in hwinfo64 and a photo of my card that is connected to the screen.

    @Azi_Babar Did you change the screen?
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