Examples: Monday, today, last week, Mar 26, 3/26/04

Laptop won't turn on

LeemajorzLeemajorz Posts: 11Member New User
I've recently take my laptop in to a shop the guy plugged a 19v charger (power supply)  in to my laptop it's a 12v charger at first it would turn on and say battery low then I notice It would not turn on at all took to a guy who does actually know what he's doing when it it comes to repairing laptops he's said to has the guy used a 19v charger..... yes I said somebody's as already asked me on this community has he blown the mother board the processer... the guy who I took it to secondly after the first guy he plugged the 19v charger into the laptop has phoned me your mother boards gone.... So  it's simple to me the first guy has blown. The mother board does any know is that what happens when you put 19v when it's ment to be 12v charger does it blow the processer mother boarkx

Best Answer

  • MartinJohn00001MartinJohn00001 Posts: 198 Mr. Fixit
    Accepted Answer
    @Leemajorz
    Hi, What is the exact model of your notebook? Example AN515-51-75kz

    Hit 'Accept' if you find the answer helpful!     

FAQ & Answers

  • MartinJohn00001MartinJohn00001 Posts: 198Member Mr. Fixit
    Accepted Answer
    @Leemajorz
    Hi, What is the exact model of your notebook? Example AN515-51-75kz

    Hit 'Accept' if you find the answer helpful!     
  • egydiocoelhoegydiocoelho Posts: 22,777ACE Trailblazer
    From what I know, the ideal is to use the adapter with features similar to the original! However, if this is not possible, you can use a power adapter that has a higher power and amperage, as long as the voltage is identical to the original!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • egydiocoelhoegydiocoelho Posts: 22,777ACE Trailblazer
    That's why it's important that you tell the notebook model!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • LeemajorzLeemajorz Posts: 11Member New User
    It's acer aspire sw5-014 
  • LeemajorzLeemajorz Posts: 11Member New User
    The engineer said the Processer mother board has gone it won't turn on... Well in the shop the guy plugged the 19v in it turn on then all of a sudden it won't turn on my question is it his fault he's blown mother board it's simple to me he has caused it.. It was turning on we test my charger it's wasnt working so all I needed at that point  was a charger he put 19v an blew it 
  • LeemajorzLeemajorz Posts: 11Member New User
    I took it to guy cause it wasn't charging 
    It would turn on at this point it's a 12v charger 
    Test my charger it's not working 
    Guy put 19v threw it 
    Laptop won't turn on 
    I take it to engineer he's says if he put 19v threw it the guy I went to owes me a new laptop engineer says it's the. Mother board it won't turn on 
    It was turning on untill he put 19v threw it 
  • egydiocoelhoegydiocoelho Posts: 22,777ACE Trailblazer
    It would be interesting to know if the notebook is under warranty. From what I know, the 19v is far beyond the variation tolerance supported by the model.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackEJackE Posts: 16,574ACE Trailblazer
    Depends on the shop guy's charger. Some universal units auto-sense battery voltage and adjust output. If not, then warranty service probably should be arranged. Jack E/NJ
Sign In or Register to comment.

Who's Online169

clint6
clint6
Deejay_tech
Deejay_tech
ForlorNz
ForlorNz
MaClane
MaClane
Mahdi_kheirkhah
Mahdi_kheirkhah
skgco
skgco
Steeltanaka
Steeltanaka
+162 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.