Predator Helios 500 & ElGato HD60 s

HartSmith
HartSmith Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hi ! 
I have a problem with my PC I don't know if it's coming from the USB port or something else but when I plug in my Elgato HD60s, I only have the sound and not the image. While on my old Asus i3 I have image and sound. Does anyone have any idea where the problem might be coming from? 
Thank you.