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Aspire 5741 screen off

Sdiawuo7Sdiawuo7 Posts: 7Member

Tinkerer

Hello please i am using aspire 5741. After installing a driver package today, it rebooted. Then  then screen went off. I connected it to a monitor via hdmi cable and its working properly but the primary screen of the laptop is not working. Now the fan too is not working. Please what should i do? Thanks.

Best Answer

  • MaClaneMaClane Posts: 13,976 Trailblazer
    Accepted Answer
    Good evening Sdiawuo7 !

    First, I believe the first solution is to remove the driver package or to return your system to a previous valid configuration.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!

                              ACE Trailblazer 2014 - 2019 

FAQ & Answers

  • MaClaneMaClane Posts: 13,976ACE Trailblazer
    Accepted Answer
    Good evening Sdiawuo7 !

    First, I believe the first solution is to remove the driver package or to return your system to a previous valid configuration.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!

                              ACE Trailblazer 2014 - 2019 

  • Sdiawuo7Sdiawuo7 Posts: 7Member

    Tinkerer

    Thanks boss. I removed the driver package but still the problem remains, so i took it to a repairer and he replaced the screen and now it's working. The repairer told me the screen was dead and so I'm afraid if the problem won't happen again because the laptop is new. Please any advise?.
  • MaClaneMaClane Posts: 13,976ACE Trailblazer
    Good afternoon!

    If you were informed and guaranteed that the problem was on the screen, then the exchange was the correct solution.
    In addition, there is no right way to keep the screen.
    Only use the normal care, always remembering that it will not be used for a long period of time to unplug the equipment and not keep it in the unused power outlet.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!

                              ACE Trailblazer 2014 - 2019 

  • Sdiawuo7Sdiawuo7 Posts: 7Member

    Tinkerer

    Thanks boss
  • Sdiawuo7Sdiawuo7 Posts: 7Member

    Tinkerer

    Please my charger is plugged in, charging but got stuck at 88%. What is wrong with my laptop.
  • MaClaneMaClane Posts: 13,976ACE Trailblazer
    Good Morning Sdiawuo7 !

    Please, in order to better organize the answers and solutions and the forum itself, open a new topic with the new question.
    Put a @ in front of my name that you appropriately address there.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!

                              ACE Trailblazer 2014 - 2019 

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