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Headphones not working

seejoelseejoel Posts: 1Member New User
I am just using standard earplugs, and normally the sound worked fine up until a week ago. The laptop no longer recognizes when the earphones are plugged in.  The earplugs do work on other devices and the volume is on, but the laptop plays the sound only from the laptop even when plugged in. Any help is appreciated. I have tried looking up the driver and it appears up to date. I have tried a soft reset. Thank you

FAQ & Answers

  • JackEJackE Posts: 17,377ACE Trailblazer
    With the earbuds plugged in, right click the speaker icon in the tray. Click playback devices. What do you see? Post screenshot if possible. Jack E/NJ
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