Acer Aspire 5 memory question

Weathered
Weathered Member Posts: 10

Tinkerer

edited September 2023 in 2019 Archives
I am looking to get a laptop and this one caught my eye, https://www.amazon.com/gp/product/B07RF2123Z/ref=ask_ql_qh_dp_hza.  But I am little confused about the ram and how many slots it has and how much can be added.  After looking at it on amazon and reading some of the questions and answers, they give conflicting answers.  One says it has 4gb onboard ram and has 1 slot, another says it has 2 slots and 32gb can be added in total.

I would send acer an email but didn't see a way to do that.  May do live chat when they are open and see if I find any answers that way.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening Weathered !

    This model supports a maximum of 20Gb of RAM (4Gb integrated into the motherboard and a single slot for expansion of up to 16Gb) So-DIMM DDR4 2133 / 2400Mhz

    Some models have revision of motherboard with 2 available slots.
    In this case it supports up to 32GB of RAM.



    To upgrade, simply remove the back cover of the RAM bay


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
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  • Weathered
    Weathered Member Posts: 10

    Tinkerer

    MaClane said:
    Good evening Weathered !

    This model supports a maximum of 20Gb of RAM (4Gb integrated into the motherboard and a single slot for expansion of up to 16Gb) So-DIMM DDR4 2133 / 2400Mhz

    Some models have revision of motherboard with 2 available slots.
    In this case it supports up to 32GB of RAM.



    To upgrade, simply remove the back cover of the RAM bay


    So since this model says it has 8gb of ram, does that mean it just has a single stick of 4gm ram since it has 4gb integrated into the motherboard?  As far as performance goes, would I be better off with no integrated ram and a single stick of 8gb or two sticks of 4gb?

    How would I know which model has the 2 slots?  
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    First, the easiest way is to open the rear fascia and check the amount of RAM slots available.
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Weathered
    Weathered Member Posts: 10

    Tinkerer

    MaClane said:
    First, the easiest way is to open the rear fascia and check the amount of RAM slots available.
    So it's possible that this one in question has 2 slots?  Would like to know before I buy it.
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    As I told you, having 8Gb does not mean that you only have 1 slot available.
    Open the back cover and check for 1 or 2 slots:


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • The service manual for this particular model is confusing, as here, show this, see:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Weathered
    Weathered Member Posts: 10

    Tinkerer

    MaClane said:
    Good evening Weathered !

    This model supports a maximum of 20Gb of RAM (4Gb integrated into the motherboard and a single slot for expansion of up to 16Gb) So-DIMM DDR4 2133 / 2400Mhz

    Some models have revision of motherboard with 2 available slots.
    In this case it supports up to 32GB of RAM.



    To upgrade, simply remove the back cover of the RAM bay


    Does the part in bold not say it has one slot?  
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    As I said, some models have a revision of motherboard that came out with 2 slots in some regions.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Weathered
    Weathered Member Posts: 10

    Tinkerer

    Without having the laptop to open up, how can I tell how many slots it has for ram?  Would like to find this out before I buy it.
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    100% sure is not possible since many applications can simply read the integrated slot as a single slot.
    So the ideal is to open and verify.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!