I am posting because I am kind of at a lost. I recently bought a new laptop and am having a bit of problems with it. The laptop is an Acer Nitro 5 (https://www.thesource.ca/en-ca/computers-tablets/laptops/gaming-laptops/acer-nitro-5-an515-53-55h5-15-6%E2%80%9D-gaming-laptop-with-intel%C2%AE-i5-8300h%2C-1tb-hdd%2C-8gb-ram%2C-nvidia-gtx-1050-windows-10---black-red/p/108076417). It's model number is AN515-53-55H5.
When I first got the laptop, I plugged it in and pressed the power button to turn it on. The keyboard lite up, I waited a few seconds and nothing happened, so I proceeded to hold the power button again. After a couple of times of doing this, I decided to look at the manual again and noticed it said something along the lines of the first start up taking a bit as it is setting things up or something. So, I pressed the button, keyboard lite up, waited a bit longer and it started setting up windows.
Everything seemed to be going smoothly. Once the setup was done, I was able to go to my desktop. This is when I noticed apps were taking a few seconds to open, Right click anything seemed to be taking longer then it should, the start menu was taking a bit to open, I couldn't pin anything to the start menu, and clicking the system tray "show hidden items" button was taking longer as well.
So, I restarted the machine and installed all of the windows updates. I was now able to pin items to the start menu. Around this point, I noticed, in task manager, the disk usage was 100%. I googled it, and people were mentioning some tricks. So, I disabled the "SuperFetch", adjusted my windows performance options to best performance, and set the power settings to High performance. Disabling "SuperFetch" did cause my disk usage to drop down significantly, and the system was more responsive; however, apps were still taking long to load, right click was still slow, start menu was slow, and so was the system tray.
I did manage to install Chrome, FFXIV, Skyrim, and Vympr. I was shocked that the games played flawlessly; no stuttering and able to play Skyrim on very high, FFXIV on laptop high, and Vympr on medium high. Gaming works perfectly and better then the desktop that I own.
My biggest concern is the sluggishness. I just don't feel it should be acting how it is (considering I found this video and he is able to use Cortona and mine is sluggish https://www.youtube.com/watch?v=9O5QxVw1AXU). I am concerned that during the initial install of the OS something went wrong...
As I said, gaming on it is amazing it is just the sluggishness with the OS. Would using windows to "Reset this PC" be a good idea? This is the only thing I haven't tried... Or is this just normal behavior for this laptop?
Thanks in advance for any help and support.