New C24-865-ACi5NT All in One can't find Wireless Adapter

JustinLudlow
JustinLudlow Member Posts: 3 New User
edited March 1 in 2019 Archives
I've erased the Windows 10 Home on this computer and put on Windows 10 Pro. All drivers install fine but the wireless driver does not install. I've tried both the Intel driver set and the Atheros driver set. Device manager does not show any device without a driver either. I have deleted all network options from within the Device Manager\Network Adapters area and recreated but nothing.  The only option I have with the Intel Wireless drives set is to import a profile. Any ideas would be greatly appreciated.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night JustinLudlow !

    In addition to the standard drivers provided by Acer, have you also upgraded the chipset and bluetooth driver?

    https://www.acer.com/ac/en/SI/content/support-product/7645?b=1


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  • JustinLudlow
    JustinLudlow Member Posts: 3 New User
    I downloaded all most recent drivers from the site and updated including Chipset and Bluetooth but I'll go back and verify that.
  • JustinLudlow
    JustinLudlow Member Posts: 3 New User
    I did in fact have all the drivers installed, but for some reason I had turned off the wireless in the BIOS so... my bad. Once I turned that on, everything was as expected. Thanks for the response MaClane
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Sorry, I really do not understand.
    Did you solve the problem then?

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!