Acer Aspire ES1-521

ARMYARM
ARMYARM Member Posts: 2 New User
edited April 12 in 2019 Archives
Message copied from another post just bumping it as mine is the same problem

 laptop is an Aspire E5-512 which came with Win 8 and was upgraded to Win 10 (current OS) and was working fine until the HDD crashed and needed replacing. No big deal. Usually. Since the replacement, the touchpad simply doesn't work. Before listing the usual, here's what I've tried:
FN + F7.
Updating the BIOS to version 1.10 with the touchpad set to basic.
Reinstalling windows with the Win 10 drivers from the support site.
Reinstalling windows with the Win 8 drivers in compatibility mode.
Replacing the touchpad and touchpad cable.
Going back to Win 8 with the drivers from the support site.

 Nothing seems to does it

Comments

  • Enigma9051
    Enigma9051 Member Posts: 8

    Tinkerer

    As no one responded, here's what I would do.
    In Cortana type "Device Manager", then click on "Human Interface Device", then double-click on your touchpad. Check to see if it's installed as far as the operating system is concerned. If you, check the driver to see a better one will work.